Frequently Asked Question's

How do I know, the date I would receive my order? 

The expected dispatch date of the order is mentioned against each product. Your order would be shipped accordingly. Our endeavour is to get the order delivered to you as fast as possible. If we estimate any delay, we will update you about the same.

The product that I wanted to order is no more available. What do I do?

We do get fresh stock of whatever has been sold out in most cases. There is a "Tell Me When Available" link right next to Out of Stock sign under each product, you can click on that button and you will be notified via email once that item is back in stock. Please note One-of-a-kind items do not come back in stock.

Can I change a product in an order that I have already placed?

It would not be possible to change products in orders, you need to get your previous order cancelled within 24hrs and place a new order.

How secure is my payment and the card details?

Our Payment gateways adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details, are well protected. 
 

Can I track my package?

Yes, you can track your package by your order number once it is shipped by our side.

What are your shipping charges?

We provide Free Shipping on most of the items.

Can you ship the product, faster than the dispatch date given online?

We generally try to dispatch products as soon as possible and within the dispatch date given. However expediting products may not be possible, all the time.

How can I discover a store's policy on returns?

We offer 3 Days exchange policy provided product is not used and is in saleable condition.

Can I change my email address and the password I use to access the website? 

Yes. You may change these details by logging into your account and in settings option you will be able to change the same.